About Us
MR MODELS DORSET LTD are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at web1@mrmodels.co.uk
Our Contact details:
MR MODELS DORSET LTD
121 Victoria Road Ferndown Dorset BH22 9HU United Kingdom
Phone: 01202 892517
Email: web1@mrmodels.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept paypal payment.
Shipping And Handling
Shipping Costs Free Over £100
Delivery Schedule
We aim to despatch your order with 24 hours of receiving it, UK parcels should be received next day.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. Your statutary rights remain unaffected.
Every effort is made to advertise correct prices, however, they are subject to change without notice. E&OE
Reaching Us
If you need to reach us, please email us at web1@mrmodels.co.uk, alternatively, you can call on 01202 892517 (International +44 01202 892517) or fax us on 01202 892517 or write to us at 121 Victoria Road Ferndown Dorset BH22 9HU United Kingdom
Privacy Policy
MR MODELS DORSET LTD do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
We accept back any goods which are not satisfactory for any reason for a full refund providing they are in an un-used, un-opened and in an 'as new' condition within seven days from the day after you receive the goods. We will not accept repeat orders from customers who abuse this returns policy. Please let us know that you will be returning the goods within 7 working days of receipt. You also have an unconditional right to cancel your order within 7 working days from receipt of the goods without giving a reason and we will then refund your money as soon as possible but within 30 days of your cancellation and return of the goods. A restocking charge of 15% will be made for any goods returned which are not faulty and returned outside of the above policy.
This does not affect your statutory rights as a consumer.
To understand your obligations as a merchant/customer in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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